Shipping Policy

Fast, Reliable Shipping You Can Trust

We know you’re excited to receive your Pop Mart Labubu mystery box, so we do our best to get it to you quickly and safely.

Shipping Time

  • Orders are typically processed within 1-2 business days.

  • Delivery within the UAE usually takes 3-5 business days after dispatch.

  • For international orders, delivery times vary depending on the destination and customs but generally take 7-14 business days.

Shipping Costs

  • Shipping fees are calculated at checkout based on your location and order size.

  • Free shipping promotions may apply on select offers.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email so you can monitor your package every step of the way.

Packaging

  • Your Labubu will be securely packed to ensure it arrives in perfect condition.

  • Each mystery box is sealed to keep the surprise intact.

Lost or Damaged Shipments

  • If your order is lost or arrives damaged, please contact us within 7 days of receiving your package. We’ll work with you to resolve the issue promptly.

Thank you for choosing us — we’re excited to send your mystery Labubu your way!