Terms of Service
Welcome to our store! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Orders and Payment
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All orders are subject to product availability and confirmation of payment.
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We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
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Payment must be made in full before an order is shipped.
2. Product Information
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We strive to provide accurate descriptions and images of our products. However, colors and details may vary slightly due to screen differences or manufacturing changes.
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The Pop Mart Labubu is sold as a mystery box. The specific design you receive is random and cannot be chosen or exchanged.
3. Shipping and Delivery
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Please refer to our Shipping Policy for detailed information on shipping times, costs, and tracking.
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Delivery times are estimates and not guaranteed.
4. Returns and Refunds
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Due to the nature of the mystery box and collectible items, returns or exchanges are only accepted for damaged or defective products.
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If your item arrives damaged or defective, please contact us within 7 days of receipt with photos for assistance.
5. Intellectual Property
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All content on this website, including text, images, logos, and designs, is our property or used with permission. Unauthorized use is prohibited.
6. Limitation of Liability
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We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
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Our liability is limited to the purchase price of the product.
7. Changes to Terms
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We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the site constitutes acceptance of any changes.
8. Contact Us
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If you have any questions about these Terms of Service, please contact us through our website.
Thank you for shopping with us!